FREQUENTLY ASKED QUESTIONS |
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| LOOK HERE FOR ANSWERS TO SOME OF THE MOST FREQUENTLY ASKED QUESTIONS OUR GUEST HAVE ABOUT ACORNS RESORT. IF YOU DON'T FIND THE ANSWER HERE, YOU CAN ALWAYS EMAIL YOUR QUESTIONS OR CALL US. |
1. What time is Check in/Check out?
Answer: Check in is at 3:00 pm, check out is at 11:00 am.
2. If we get there early, can we get in early?
Answer: We try our best to accommodate early check in whenever possible. We do need to allow time for the previous guests to
check out and our cleaning team to get in and do their jobs. If you get to the resort early, there are plenty of things to do that will allow
you to start your vacation early. There is hiking, fishing, a sandy beach and shopping nearby, among other things.
If your cabin is available, you may check in early but will be charged $15 for an early check-in.
3. Can we get a late check out:?
Answer: If your extended stay will not interfere with our new guests' stay, we allow an additional hour for $15. Please notify the
office in advance if you would like additional time to check out. Please be aware that sometimes we may not be able to grant this
request.
4. What should I bring?
Answer: If you are staying in one of the cabins, bring your clothing and food. Cabins are stocked with dishes, glassware,
silverware, utensils and cookware for your basic cooking of meals. If you plan to cook a special meal or need special utensils,
please bring your own to make sure you have what you need. Bed and bath linens are supplied along with initial stocking of
dish soap, trash bags, paper towels and toilet paper. We do not provide food or condiments (although we carry some in
our General Store) and do not provide bath soap, shampoo or toothbrushes/toothpaste. Hair dryers are also not
provided.
If you are staying in the lodge, we do not provide dishes, glassware, silverware, utensils or cookware. There is a microwave, small
refrigerator and coffeemaker in each room and grills and fire rings surrounding the lodge. We highly recommend the use of disposable
dishes, etc. Bed and bath linens are supplied along with initial stocking of trash bags, paper towels and toilet paper. We do not
provide bath soap, shampoo or toothbrushes/toothpaste. Hair dryers are also not provided.
5. What if I will arrive after the office closes?
Answer: Please call the office at 785-463-4000 and inform them that you will be arriving after hours. We will arrange payment
and leave the key for you to pick up in a designated area.
6. Do you have a restaurant on the premises?
Answer: Not at this time. There is a small cafe called The Tropics in the town of Milford about 3 miles away which serves
burgers, pizza and a variety of other dishes. Wakefield has The Lakeview which serves up breakfast and other great dishes
with a homemade flavor. Junction City is about 10 miles away and has several local and chain restaurants to include Mexican,
Italian, Chinese, steak, chicken, burgers, pizza, deli sandwiches and buffets.
7. Is there shopping nearby?
Answer: We are approximately 10 miles from Junction City with a variety of shopping both downtown and in the center near
Walmart. Manhattan, Kansas is approx. 30 miles away and has the Town Center Mall, Bed Bath & Beyond, Hobby Lobby,
Dick's Sporting Goods and many other shopping opportunities within the short drive. Abilene Kansas is approx. 25 miles away
and offers a wonderful opportunity for antiques shopping, among others.
8. What else is there to do nearby?
Answer: There are many things to see and do at Acorns Resort or nearby. In addition to swimming, boating, kayaking, canoeing,
fishing, hunting, hiking, biking and watching the wildlife around Milford Lake, we are close to Junction City, Manhattan and Abilene,
Kansas. Only 1 hr to Topeka or Salina and only 2 hrs to Kansas City or Wichita. Check area Chamber of Commerce websites for a
complete listing of all there is to see and do.
Junction City
Manhattan
Abilene
9. Do you sell hunting and fishing licenses?
Answer: Yes, we do!
10. Do you offer special rates for extended stays?
Answer: Occasionally, based on circumstance and availability. Please call for specific details.
11. Are reservations and deposits required.
Answer: Yes, booking a reservation is the only way we can guarantee that we will have a room for you when you arrive.
A 25% deposit is required to book reservations and the deposit is non-refundable. Please click here to see our complete
cancellation policy.
12. How soon should I book my reservation?
Answer: We book 1 year in advance and offer our returning guests first choice to rebook for the same cabin/lodge for the
same days of the week next year. We often fill up quickly, especially for weekends, and the only way to guarantee you get the
dates you want is to book as soon as possible.
13. If I book in advance can I change the dates if needed?
Answer: Yes, we do allow you to change your reservation if your scheduled date of stay is more than 30 days out, and
based on availability. We do charge a $25 "change fee" each time you change your date.
14. What if I need to cancel or change dates less than 30 days from the date of my original scheduled stay?
Answer: The deposit is non-refundable and cannot be transferred. If you must cancel your reservation less than 30 days from
the date you booked, you will be responsible for the full rate of the room unless we are able to re-book the unit to someone else
for all or part of those dates. We often turn people away to hold a room or cabin for you. By booking a reservation, you are
agreeing to abide by our cancellation policy. The deposit will not be refunded even if the room is re-booked.
15. What happens if I want to cancel due to lake conditions or weather?
Answer: Please read the cancellation policy. Acorns Resort does not take cancellations based on weather or lake conditions.
We rent the cabins and lodge rooms, not the lake. The deposit is non-refundable, you may be responsible for the full charge of the
room unless we are able to re-book the unit to someone else for those dates.
16. Do you have a fee for vehicles.
Answer: Yes, due to problems in the past with non-paying guests taking advantage of our facilities and damages caused by
them, we have now started collecting a fee for all visitors to the resort. Each vehicle must have a visitors pass and pay a fee of $5
per day to enter the facility. Each paying guest will receive a certain number of passes depending upon the units booked, all
additional vehicles must pay the visitors fee. Vehicles found without tags will be asked to purchase a tag or be subject to towing.
This is for the protection of our guests who have paid for the use of the sites.
17. Do you allow 4-wheelers or golf carts.
Answer: No. We do not allow golf carts or 4-wheelers due to the problems created by them, such as small children driving around,
off and on roads, speeding, etc. All areas of the resort are accessible by regular vehicles for anyone who is handicapped and we
ask our guests to abide by this rule for the overall safety of all guests.
18. Do you count children or infants in the number of paying guests?
Answer: Yes, children and babies do count towards the number of guests staying in a cabin or lodge. Babies and children
normally use as much water and other utilities as an adult and so we count each person.
Please feel free to give us a call if we have failed to answer your questions, we will be glad to visit with you!